Support Tickets

Have an issue? Please complete a ticket by clicking the button below and filling out a ticket. You will get a quick response to your issue. You can also use the following button to follow up with already submitted tickets.

Remote support will be provided to customers who need assistance or help troubleshooting a PC or server. To gain access to this service, please call at Strayer Communications at 412-854-4028 to speak with one of our service technicians before clicking on the link below. (Please note, that in order to use this service you must be able to access the internet with the PC that needs support.)

Support Tickets

Our remote services allow us to log onto our client’s computers using the internet. We can troubleshoot your office equipment and software, security features, and Cloud services – even though we’re not there with you. Strayer Communications can access your systems from anywhere and problem solve your security, network, and cloud issues. We fix problems that arise from viruses, missing drivers, out-of-date software, or other issues.

Remote Support

24/7 Support

  • 24/7 Help Desk
  • 24/7 Monitoring services
  • Computer / network support

Security & Ransomware

  • Computer / network security
  • Ransomware monitoring
  • Virus / malware monitoring

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